Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Make a donation through our website
• Schedule a pickup for clothing donations
• Contact us through our contact form
• Subscribe to our newsletter or communications

2. Types of Information

The types of information we may collect include:

• Name and contact information (email, phone, address)
• Payment information (processed securely by our payment partners)
• Donation preferences and history
• Pickup scheduling information
• Communications with our organization

3. How We Use Your Information

We use the information we collect to:

• Process donations and provide tax receipts
• Schedule and coordinate pickup services
• Respond to your inquiries and provide customer support
• Send you updates about our programs and impact (with your consent)
• Improve our services and website functionality
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, encrypted connections using industry-standard security protocols.

6. Cookies and Tracking

Our website may use cookies to enhance your experience and gather information about visitors and visits to our website. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date below.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: